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Renewal Specialist
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Full-time
- This role will involve building out processes, A/B tests, de-escalating customers, proactively reaching out and negotiating with at-risk customers, and reporting out on progress to a senior-level audience.
- You will work closely with top-tier executives and will see up close how sales organizations succeed.
- In addition to this, you will champion, role model, and embed our cultural values as we scale globally and across new offices.
- You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center.
- Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
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