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Remote Customer Engagement Specialist
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Full-time
Remote
- Customer Engagement Specialist
- provides "white glove" support and service to our customers.
- Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
- Phone, chat and email contact with customers to make recommendations on Hotwire's Service and resolve issues.
- Serve as primary support liaison between Hotwire Communications and our residential customers.
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