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Regulated Services Manager
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Full-time
- Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
- What this job involves – The Regulated Services Manager will have a primary focus on managing programs for the portfolio that help drive Supplier performance, processes, and ensure compliance with quality standards related to services including but not limited to cleaning/custodial (including GxP areas and/or regulated environments), waste & recycling (including non-hazardous, hazardous, medical, and universal waste), pest control, and dock operations.
- The SME will strive towards innovation of service, driving financial efficiencies, and working with Suppliers on operational integration while enhancing the customer experience.
- The SME will collaborate with site-based workstream leads, Facility Managers, and all central team supporting functions (i.e., Quality, Lab Services, EHS, Training, Finance etc.)
- This role will also require interfacing with the Client Compliance organizations at all levels – site, regional, central team, and Corporate - understanding the expectations of process execution, program changes, investigation/audit support, and CAPA resolutions pertaining to JLL scope.
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