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Referral Coordinator
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Full-time
- Performs a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, communication with referral sources and other tasks assigned.
- Maintains ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety.
- Provides specific medical information to financial services as appropriate to process referral.
- System navigator and point of contact for: patients and individuals who have consent and direct access to patient information and can ask questions.
- In some circumstances, may assume an advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient promptly.
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