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Receptionist
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- Hello, Please review below the job posting template: Innova Solutions is immediately hiring for a Administrative Assistant Position type: Full Time/Contract Location: Sprinfield MA Duration : 12 Months plus contract(possible converted into Full Time) As a Administrative Assistant you will: Job Title: General Administrative Specialist Member Experience Assistant (MEA) is to welcome members and potential members to our organization across several channels of communication.
- These channels can include in person at our reception desk, on our teller line, over the phone, via email or in our chat platform.
- MES's are tasked with resolution of day-to-day questions presented by our membership that can include basic account information, product questions, help with gaining accessibility to our services and other routine matters that our members need assistance with.
- Attend annual compliance training and maintain a working knowledge of all policy, procedures and regulations that impact their position, especially the Bank Secrecy Act.
- MEA's are responsible for ensuring that issues are resolved and that members receive follow ups appropriately and within determined turnaround times.
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