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Quality Assurance Specialist I
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- Preferred: Be familiar with ICD-10 and DSM-5 diagnostic criteria.
- Liaison between commercial insurance and private pay clients to Interim programs, including insurance verification, following up with potential clients to communicate share of cost, follow up on required documents needed per program, and communicating with Licensed staff conducting initial evaluations.
- Attend MCBH Utilization Review Meetings and assist QA Supervisor with Corrective Action Plans accordingly.
- Assist the QA Supervisor with the administrative process for the agency's re-accreditation or accreditation of programs by CARF (Commission on Accreditation of Rehabilitation Facilities) as needed.
- Provide as needed support to staff via phone, email, zoom, or in person as requested by individual staff, program manager/supervisor, or QA supervisor related to documentation.
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