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Public Safety Telecommunicator - Trainee
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Intern
- Logs incoming calls and dispatch information into an automated system; utilizes Georgia Crime Information Center (GCIC) and CAD terminals; enters information pertinent to incoming calls, dispatched agencies, response time and actions taken; modifies, locates, maintains, saves, and/or clears files/records within database; and records information manually into appropriate logs when computer is out of service.
- Contacts various other departments to resolve problems such as malfunctioning streetlights, downed street signs, road hazards, water/gas line breaks, roadway debris, or power outages.
- Assists other jurisdictions as requested; contacts Georgia Emergency Management Agency (GEMA), Georgia State Patrol (GSP), Department of Natural Resources (DNR), Department of Family & Children's Services (DFACS), Department of Juvenile Justice (DJJ), and/or surrounding law enforcement agencies for assistance when needed.
- Notifies appropriate personnel, supervisors, and/or command staff of critical emergency situations, weather-related information from weather radar, and/or problems with communications, GCIC, or other computer equipment.
- Maintains assorted logs detailing daily activity, including wrecker service, warrants, CAD system dispatching, messages, GCIC/NCIC entries/retrievals of information, facsimiles, and teletypes.
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