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PSR / Referrals - Highpoint Endocrinology
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- Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
- Reports to: Office Manager I or II per clinic structureProcesses all insurance referrals and/or pre-certifications.
- Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care.
- Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
- Checks patients in and completes the intake process to include insurance verification and updating demographic information.
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