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PSR for Rehabilitation Clinic
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Full-time
- The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician’s care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic.
- The PSR Scheduler may complete MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records, assist front desk operations as needed, and helping the physician care team prepare for their daily patient appointments.
- Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees.
- Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests.
- Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment.
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