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Project Manager - Ecommerce Software, Customer Success
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Full-time
- It is important to be a strong facilitator and listener who can work with key stakeholders to gain operational knowledge and gather user feedback on systems.
- Customer Management – Act as a customer champion and facilitate meetings, discussion, decision-making, and conflict resolution; monitor scope, and timelines, and hold customers accountable for their deliverables.
- Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management.
- Engage with other Project Managers on the PMO on requirements/roadblocks and be aware of solutions done across other customers and engagements.
- Qualifications: Bachelor’s degree in computer science, software engineering, MIS, computer engineering, electrical engineering, IT, or equivalent required.
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