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Program Analyst
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- The position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), in the Loan Guaranty Service (LGY).
- The primary focus of the position is to conduct national quality assurance (QA) reviews across all LGY Value Stream Operations staff (Loan Administration (LA), Loan Production (LP), Construction & Valuation (CNV), and Specially Adapted Housing (SAH) to access individual employee performance, and to improve the quality and consistency of field operations.
- The incumbent provides assessments to the first-line supervisor detailing strengths and weaknesses observed in the LGY operations and identifies ways for improvement in performance.
- Work Schedule : Full time, Monday through Friday 8:00 am - 4:30 pm
- Virtual: This is a virtual position.
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