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Product Support Tech I - Remote
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Full-time
Remote
- Description :Genie Industries is a major component of the Terex AWP Segment, which is a division of Terex Corporation.
- Terex Corporation (Fortune 500) is the third largest global manufacturer of construction equipment and products.
- This position provides a variety of technical operating and service advice to customers using diesel, gas, electric, and hand operated personnel and material lifting equipment manufactured by the company.
- Interviews customers to understand the operating symptoms, then advises the customer of the course of action by explaining the possible solution and the steps that must be taken to restore equipment to safe and efficient operation.
- Receives inquiries from customers to obtain warranty, and operating information on Genie products.
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