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Product Support Specialist
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- Product Support Specialist
- CGI Federal is seeking a Product Support Specialist to provide technical assistance and guidance to customers, troubleshoot issues, ensure satisfaction, and contribute to process improvement.
- Reports to the DevOps Manager and oversees data center operations and production availability.
- Leads efforts to maintain a proactive, effective, and compliant cyber and application security posture, ensuring adherence to industry best practices and federal security requirements.
- Supervises the System Administrator Manager, responsible for intranet, global communication circuits, servers, routers, SAN, and virtualization platform.
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