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Product Service Manager
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Full-time
- Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States.
- Opens work orders, assigns the appropriate technician to perform the repairs, and processes WIP within company standards
- Monitors work in process to achieve labor goals of a maximum of 60 hours per technician
- Tracks and schedules factory campaigns and ensures they are completed by set deadlines.
- Maintains open and continuous communications with the Service Manager on work issues and employee matters
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