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Priority VDI Support Engineer (Remote)
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- Optomi, in partnership with an industry leader in the financial services space, is seeking a VDI Engineer to join their team.
- This engineer will ensure the reliability, stability, and availability of VDI systems in a 24/7 production environment.
- Manage daily ticket operations, and provide end-user VDI support including Moves/Adds/Changes for users, security groups, permissions, etc.
- Patching Horizon and/or AWS Workspaces components, testing and releasing base images monthly.
- Adhere to ITIL-based approval processes and helping to create and introduce new documentation and SOP's
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