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Principal Product Manager, MyPerformance
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$129,500 - $240,900 a year
Full-time
- The Global Customer Fulfillment (GCF) Amazon Customer Excellence System (ACES) Associate Experience (AE) team is looking for a passionate, innovative, results oriented Principal Product Manager to drive the creation, delivery, and expansion of MyPerformance and other associate performance management support systems.
- MyPerformance aims to empower associates with access to information to track their own progress, explore growth avenues, celebrate milestones, and foster collaboration with leadership, which enables individuals to reach their personal goals, all in a unified kiosk and mobile experience.
- This position combines passion for fulfillment center associate experience with strategic thinking, hands-on planning, product development, and the ability to define and deliver clear solutions to our customers in an ambiguous and complex space.
- The Principal Product Manager is responsible for communicating, aligning, and receiving buy-in from cross-functional stakeholders on their projects for all operational planning cycles as well as driving the early life cycle of projects from inception through beta testing and capturing of success KPIs. This Product Manager will oversee a project portfolio that requires them to work closely with a wide variety of teams to ensure the best product is being delivered to the end-user.
- Build tooling, drive process improvements, and work with service owners and cutting-edge technology to develop innovative solutions to complex technical challenges
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