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Practice Manager 1
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- The primary purpose and function of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team.
- The Practice Manager, in partnership with the Chief of Staff (COS), ensures good communication with clients, associates, field leadership, Central Team Support, and PetSmart, and partners with the PetSmart Store Director, Salon Manager, Training Manager and PetsHotel Manager (if applicable) to optimize growth of both businesses.
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Partner with the Field Director and Chief of Staff (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate paraprofessional staff.
- Effectively create and maintain paraprofessional schedules and work with Chief of Staff to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
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