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Post Sale Experience Manager
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- ABOUT SOTHEBY'SEstablished in 1744, Sotheby’s is the world’s premier destination for art and luxury.
- Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations.
- Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.
- To manage exceptional post sale client service for a portfolio of sale(s): to oversee and to provide ownership for all post sale activities from the auction through to payment and shipping or collection on behalf of all internal and external clients whilst ensuring that all transactions comply with both internal and external financial rules and regulations.
- RESPONSIBILITIESPost Sale Activities: Managing “No Bid” clients and escalate requests as appropriate to ensure swift decision making and communication to clientsWorking closely with the Bids office to reconcile all necessary information to invoice the sale and avoid after sale reinvoicing requestsOverseeing the billing and issuing of all post-sale related client output e.g. invoices, shipping quotes, statements, terms letters etc.
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