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Physical Therapist Director of Therapy Services
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Full-time
- The Physical Therapy Operations Director builds clinical teams focused on service delivery, driving key business metrics, clinician support and growing core business covering multiple outpatient orthopedic clinics within the geographic area.
- Drive patient and client experience and satisfaction metrics such as TAT, NPS, NPER, ENPS
- Work collaboratively with medical and operations to ensure appropriate support and work flows to foster Orange Book environment for integrative care delivery inclusive of primary care, therapy, and CAS/AMS
- Work collaboratively with operations, medical and the director of specialists to optimize specialist onboarding, specialist and private practice relationship management, center-based specialist workflow optimization, and CAS/AMS growth strategies with adjustor, employer and payor
- Mentor and coach therapists regarding the therapy model, the CAS/AMS program, clinical outcomes, business metrics, patient/client satisfaction and center management
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- director of therapy
- physical therapist outpatient
- onboarding specialist
- lifeworks
- outpatient physical therapist
- operations director
- integrative
- clinical director
- ams
- private practice
- sports medicine
- clinician
- orthopedic
- physical therapy
- primary care
- employee assistance program
- relationship management
- optimization
- workflow
- foster