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Pharmacy Technician - Telepharmacy Onsite - Store - FT
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- Position Summary The Telepharmacy Technician is responsible for all daily operations of a Telepharmacy Remote Dispensing Pharmacy location, where the Pharmacist oversight occurs from a separate Supervising Pharmacy location.
- Telepharmacy Technicians build upon the skills and responsibilities of the Pharmacy Technician, and are focused on managing day-to-day pharmacy operations, execution and performance, while building patient loyalty through a continuous focus on excellent customer service, service recovery, and facilitating communication with the Supervising Pharmacy/Pharmacist.
- In addition to the responsibilities required for the Pharmacy Technician Role, this Telepharmacy Technician position is responsible for: - Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances.
- Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy.
- Ensures patient outreach calls are completed within workflow, where appropriate and applicable - Attends to all patients and customers at Telepharmacy counter and phone calls.
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