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Pharmacy Technician - Lead
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Full-time
- The Lead Pharmacy Technician will support the Chief Pharmacy Officer, Pharmacist in Charge, and Pharmacy Operations Manager in supervising the daily workflow, production, patient care, customer service, and task delegation to the pharmacy technician staff.
- Experience working in underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness; and
- Supports work of the area by filling prescriptions by retrieving prescription orders; counting, pouring, measuring, or weighing medication tablets, liquids and creams; mixing or reconstituting medications as needed, selecting, filling and labeling prescriptions containers; and operating scanning equipment, and/or operating dispensing systems to ensure prescription accuracy.
- Ensures effective customer service by monitoring and resolving problems in the prescription fulfillment process by processing information for third party insurance claims; rescanning illegible images; alerting patients to inventory that is out of stock, partial fills, and the need for providers’ authorizations on refills; and identifying situations requiring pharmacist’s actions and resolution.
- Supports the reputation of the department and organization by promoting and maintaining the Pharmacy’s professional reputation and provides patients with pharmacy products and services in accordance with local, state, federal laws, 340B medications program requirements, HRSA and OPA regulations by assisting the pharmacist in the prescription fulfillment process.
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