Upvote
Downvote
Pharmaceutical Sales Customer Engagement
Share Job
- Suggest Revision
- Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment.
- The 'ecosystem approach' creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience.
- In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat.
- Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence.
- In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers.
Active Job
Updated TodaySimilar Job
Relevance
Active