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Patient Services Representative (PSR)
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Full-time
- The incumbent for this position provides services to patients arriving for medical and dental services and handles the patient scheduling, check in and registration and process.
- The Patient Service Representative must have interpersonal skills and critical thinking to be successful in this position.
- The PSR serves as an important member of the Patient Centered Medical Home (PCMH) care team in ensuring appropriate data capture and accuracy of front-end processes and timely communication with the patient and the care team members.
- Performs patient pre-registration function and runs eligibility reports to determine insurance coverage.
- Obtains patient’s signature on health care forms (for example, Medicaid and Medicare Authorization Forms, etc
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