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Patient Services Representative
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$20 - $21 an hour
Full-time
- Provides excellent customer service and phone support for busy medical center.
- Responsibilities include medical appointment scheduling, patient registration, insurance data entry, patient check-in, cashiering, phone reception, and navigation of a complex scheduling system that encompasses over 40 medical providers and 200 medical students.
- Provides scheduling for a broad range of services, including acupuncture, naturopathy, primary care, reproductive health, physical medicine, minor surgery, IV therapy, laboratory tests, hydrotherapy, homeopathy, nutrition, and vaccines.
- Explains complex insurance and payment policies to a diverse population that includes students, staff, faculty, income-restricted patients, and patients with a broad spectrum of medical conditions.
- Electronic health records or EPIC experience preferred.
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