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Patient Services Representative
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$20 - $28.95 an hour
Full-time
- The Patient Service Representative (PSR) works under the direction of the Health Center Manager.
- Duties include, but are not limited to performing patient intake, collecting and verifying patient information, handling cash collections, patient copays and credit card transactions, coordinating phone calls, scheduling patients via the computerized scheduler, and verifying eligibility/insurance information and health care benefits to ensure accurate billing procedures.
- Checks/reviews paperwork filed in paper medical charts against scanned documents saved in Electronic Health Records to determine if documents have been electronically stored properly (“quality check”).
- Five years of healthcare related customer service or two years of patient intake/registration required.
- Certificate in billing and coding and/or Medical Terminology preferred.
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