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Patient Services Coordinator III
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Full-time
- The Patient Services Coordinator III - Scheduler, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers.
- Performs all duties relating to the Infusion scheduling unit, which include scheduling infusion appointments, diagnostic testing, and referrals for patients.
- Provides basic information and instructions to patients regarding the practice and watches over the timeliness of patient flow to departmental areas.
- Knowledge of computer skills necessary to use appropriate modules of IDX, electronic medical record modules and transition to PATCOM, as required.
- Demonstrated understanding of Disaster protocols to include: fire, safety and code calls, per the mandatory training, as outlined by MGH and JCAHO guidelines.
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