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Patient Service Representative
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- Company Overview Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, orthopedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services.
- Hours: Monday - Thursday, 5:45am - 2:15pm; Friday 8:00am - 4:30pm POSITION SUMMARY Position is responsible for performing a variety of front-office functions including check-in, check-out, time of service collection, charge reconciliation and basic pre-authorization tasks to provide support/guidance to patients, office staff, physicians, advanced practice providers and physical therapists.
- Enters patient information into practice management system from faxed referrals, phone or email and schedules appointments per clinical protocol.
- Schedules outside diagnostic testing and secures authorization when required by insurance as directed by physician or advanced practice provider.
- Performs Pre-Authorization tasks including managing ongoing authorizations for future visits when required by insurance.
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