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Patient Service Representative
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- The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities.
- Assess walk-in traffic for potential emergencies
- Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient’s chart
- Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed
- Cover medical records and prior authorizations when needed
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