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Patient Service Representative
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Full-time
- Summary : Under the direction of the Patient Services Representative Supervisor (PSRS) the Patient Service Representative (PSR) is responsible for the patient check–in process at La Maestra.
- The PSR is also responsible to assist the patient or his/ her representative to review and complete all necessary forms and disclosure of information via paper or electronically through the EMR or any other software being used.
- The PSR must work collaboratively with their Care Team and all other clinical services staff in support of direct patient services, exhibiting flexibility and a “can do” attitude.
- Patient services are the key priority in this position requiring the PSR to communicate with our patient population and orient them to our organization, all with the goal of fostering an environment which promotes patient comfort and trust.
- The La Maestra Circle of Care® is a holistic, solution-based approach to addressing the health and wellbeing needs of diverse emerging communities—because complete wellness requires more than just a trip to the doctor.
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