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Patient Service Coord III
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Full-time
- Under general supervision and direction from the Administrative Director and the Operational Manager in the Department of Neurosurgery, the Patient Service Coordinator III will provide high-quality customer service for neurosurgical patients for the Chair of Neurosurgery.
- The PSC III will support all aspects of the Chair’s clinical practice for clinical care management, facilitate and schedule all patient appointments, including surgical and ancillary tests, obtaining referrals, authorizations, and pre-certifications as needed.
- Manage the preparation of surgical cases: confirm pre-op testing, compile necessary paperwork, and confirm the date and time of the procedure.
- Epic Media Manager Document Imaging (Scanning) system: Electronically scan outside laboratory, radiology, and pathology reports into patient charts.
- Epic Snapboard (Operating Room) system: Uses online OR booking system to electronically communicate with OR Scheduler and reserve prime time OR slots for surgical procedures.
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