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Patient Access Representative, ECH
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Part-time
- Responsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment.
- Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments.
- Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration, explains hospital policies and financial responsibilities and obtains all required signatures.
- Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner.
- Ensures that pre-certification and/or authorization is obtained to comply with insurance company policies.
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