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Passport Support Associate II - SEASONAL
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Full-time
- Position Description: CGI Federal is looking for experienced Support Associates to support the Buffalo Passport Agency.
- Interface with passport applicants at Agency/Center Information and Will-Call counters:o At the Information Station, ensure appointment is scheduled;o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
- Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
- Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
- Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
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