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Part-Time Customer Service Representative I
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$24.61 - $31.14 an hour
Part-time
- Description The City of Anaheim Public Utilities Department is looking for Part Time Utilities Customer Services Representative I to join a highly dynamic, customer-driven team.
- Have experience with Enquesta or similar Customer Information Systems software in a utilities customer service role The Anaheim Public Utilities mission is to add value to the community through a customer-focused approach to providing reliable, high-quality water and power at competitive rates.
- In keeping with the City of Anaheim's core values of vision, responsibility, pride and service, Anaheim Public Utilities has developed the following department goals: Enhance and maintain our competitive and financial position;Enhance community aesthetics;Enhance service delivery, service options and service quality;Ensure balanced, diverse, and cost-effective resource supply; andStrengthen system infrastructure.
- The Part Time Public Utilities Customer Service Representative I position is designated to average 30 hours per week with no minimum number of hours guaranteed.
- Answer customer questions, investigate and resolve complaints pertaining to utility billing procedures; compute and prepare water and electric bills; review, audit, analyze and reconcile customer billing records and make adjustments as needed.
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