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Paratransit - Operations Manager
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- Service planning - through college education, planning role, shadowing/mentoring
- Budget preparation - college course work, working budget sessions w/budget officer and procurement - forecast based on past, present and future growth; FTA Financial Management Oversight workshop; partner with existing SME on topic
- Emergency Preparedness Plan - NTI, APTA, DOT, state and local agencies, company SME, Homeland Security
- Scheduling - in-depth knowledge of scheduling process - NTI run-cutting class, APTA run-cutting class, TSI courses; knowledge of scheduling software via vendor education; in-house SME's
- Labor - Federal Mediation Conciliation Services provides training; hands-on by attending with labor negotiations, shadowing other management on grievance procedures; must understand labor contract
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