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Outreach Specialist / Care Coordinator - Greater, Washington
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$26.4 - $30.4 an hour
Full-time
- As an Outreach Specialist / Care Coordinator in the region, you will serve as Waymark’s primary liaison with healthcare providers, often our first point of contact with our patients, and a key member of a startup team helping to shape and refine our workflows and build strong relationships with our patients and primary care physician partners.
- Review and interpret patient data and healthcare utilization information from Electronic Health Records (EHRs) or other data sources to assist with the Waymark care team’s coordination and prioritization of patient care.
- Communicate with primary care teams and other providers through multiple avenues (potentially including secure email, EHR messaging, and phone calls) to review patient updates and coordinate next steps.
- This is a hybrid role, involving mainly remote work from home as well as meeting within healthcare provider/community facilities, as needed.
- Experience with telephonic outreach, call center or other sales/customer service roles, preferably within the healthcare service industry.
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