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Originations Specialist (OMS)
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$17.55 - $19.5
Full-time
- The Originations Specialist is a full-time, entry-level role designed to provide a hands-on learning experience with SoFi Lending Operations focusing first on inbound member support.
- Originations Member Support team members provide best-in-class service to SoFi lending members and potential members through our phone and chat inbound channels.
- Demonstrate empathy, professionalism, top-notch problem-solving skills, and relationship management
- Develop strong knowledge of internal processes and procedures to ensure the quality of loan system data and the adequacy of paperless loan documentation
- Proficiency in Google products, data visualization tools, customer service tools, and admin tools
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