Abacus

Job Title - Originations New Product Quality Assurance Specialist. "•Provide routine and clerical support for the Income Linked Lending Pilot. Hybrid Work Location: onsite at OneMain Wilmington, Delaware office at least 2 days per week. Top 3 skills: Expert using excel functions (pivot tables, vlookups, formulas/data calculations etc.). These would be nice to have- Basic understanding of SQL / ability to run simple queries Familiarity using communication and collaboration tools like Slack, Microsoft Teams, or Confluence.

quality assurance specialist

Requisition Number - OMF-REQ-0001636 Number of Resources - 1 Start Date - 1/1/2024 End Date - 6/30/2024 Work Location - HQ_Wilmington DE Management Office (1011 Centre Rd Ste 402, Wilmington, DE 19805) Estimated Total Expense Amount Per Resource Requisition - StatusOpen Job Description Type of Service - Corporate/Central Job Title - Originations New Product Quality Assurance Specialist Job Description OneMain Financial is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day-online and at over 1,400 branches in 44 states-to help them take control and improve their financial lives . It's all about doing the right thing-a mission that hasn't changed for more than 100 years. "•Provide routine and clerical support for the Income Linked Lending Pilot •Audit payment transaction entries and transmissions - detect and correct errors, managing to a 0% error rate •Prepare reports summarizing product enrollment and maintenance rates •Type correspondence and transaction documents •Review invoices in multiple systems for accuracy - we will only receive (and have received) one invoice - do we need this one? •Review and reconcile vendor statements •Work with vendors as well as internal OMF team members to resolve issues •Handle stop payment and void check requests •Assist with processing of returned payments •Track errors, summarize findings, and recommend solutions to reduce errors •Other Special Project work as needed Hybrid Work Location: onsite at OneMain Wilmington, Delaware office at least 2 days per week <ul> <li> Top 3 skills: <ul> <li> Expert using excel functions (pivot tables, vlookups, formulas/data calculations etc.)</li> <li> Strong analytical skills to identify and troubleshoot issues in payment systems.</li> <li> Ability to - <ul> <li> Clearly communicate verbally to team members and branch managers, as well as possibly customers</li> <li> Synthesize findings in writing and make recommendations for procedural changes.</li> </ul> </li> <li> These would be nice to have- <ul> <li> Basic understanding of SQL / ability to run simple queries</li> <li> Familiarity using communication and collaboration tools like Slack, Microsoft Teams, or Confluence.</li> </ul> </li> </ul> </li> </ul> Potential for contract extension. Skill/Experience/Education Mandatory Skills "•High School Diploma or GED •Strong communication skills, both oral and written •Well developed analytical skills •Intermediate knowledge of Microsoft Office - Word and Excel •Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions etc) •High level of motivation to deliver results. •Demonstrated ability to accomplish results in a team-based environment •Ability to build relationships and partnerships " Desired SkillsBachelor's degree related to business and at least one year of relevant work experience Travel Required - No Overtime Exempt - Non-Exempt Rate Type - Per Hour Estimated Number of Regular Hours/Week - 40.00 Shift - First Shift

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