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Order Processing Specialist (CSS Pump)
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- Order Processing Specialist (CSS Pump)
- We are the makers of the only color, touch-screen insulin pump that is capable of remote feature updates and compatibility with continuous glucose monitoring.
- The Order Processing Specialist (internally referred to as Customer Sales Support Specialist, Pump within our Inside Sales team) is responsible for processing direct patient orders by phone, email, and/or fax regarding their order as they enter the pipeline.
- Documents all interactions and calls into the customer relationship management (CRM) system in accordance with QA/RA and HIPAA guidelines.
- Maintains active communication by responding to inquiries from customers, distributors, HCPs, and sales force regarding orders and shipment schedules
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