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Operations Training Manager, Central
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$131,499 a year
Full-time
- The Retail Operations team supports all Hermès of Paris retail boutiques in efforts to reduce in-store operational and administrative workload, as well as streamline processes and achieve operational excellence for the ultimate associate and client experience.
- As the Operations Training Manager, Central you will be responsible for delivering instructor-led, in-person and web-based training to new and existing employees.
- The Operations Training Manager, Central provides support to the field, that can include on-site and individual training when needed.
- Yes, this position will be responsible for interpreting policy, assessing operational training needs at the store level in tandem with appropriate response/actions and implementing efficient workflow processes for auditing.
- At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects.
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