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Operations Manager - Remote
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- The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
- Knowledge of Submission, ImageRight, WINS, Duck Creek, Policy Decisions premium and issuance systems.
- Works with AVP of Underwriting Operations and Human Resources Business Partners as necessary.
- Drives the Quality Assurance Program (QAP) for the Underwriting Operations Support Staff.
- Oversees, creates documentation and/or conducts training of Underwriting Operations staff in all aspects of the following: Rating, booking and issuing Property, General Liability, Auto, Package, Workers Compensation and Umbrella transactions including new business, renewals and endorsements Use of proper forms and endorsements Bureau, DMV and various third party reporting requirements Conducts quality reviews of policy files and transactions, i.e., new business, renewals, endorsements
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