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On Site Tech Support Specialist
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Full-time
- The Technology Support Administrator is responsible for providing customer-centric support to end-users.
- This position will require a highly technically skilled individual that is able to resolve more complex problems that have been escalated to next-level support.
- This position will work closely with campus leaders and the Home Office IT leadership team to help develop and execute IT projects and initiatives that align with organizational business strategy.
- Understands and performs analysis, troubleshooting, and repair of LAN and WAN infrastructure, including on-site servers, WAPs, switches, routers, etc.
- Helps determine needs and develops IT budget in partnership with site management and Regional IT Director.
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