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Ocean Export Agent II
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$41,403 - $66,792
Full-time
- Salary Range: $41,403-$66,792 Position Summary: The Export Agent facilitates the shipment of cargo via Ocean transport The Ocean Export Agent is responsible for managing and operating the shipment lifecycle for their assigned accounts.
- The Ocean Export Agent assumes ownership of their accounts' success.
- Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
- Apply industry knowledge and critical thinking to adapt processes/create solutions in response to challenges both internally and externally Execute/Coordinate tasks on the shipments to meet both customer and Yusen SOP requirements: booking approvals, processing pre-alerts, governmental filings(FMC/NRA,AES, AFR,etc), executing delivery, ensuring proper invoicing, etc.
- Builds great relationships with customers, responding timely and following up on issue resolution Communicate clearly, timely, and effectively with customers/agents, CHR offices, and Outside Vendors Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG. May be responsible for special shipments involving perishables (live animals, cherries, or any temperature controlled/reefer shipment, etc.)
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