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Ocean Customer Management Specialist
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- Ensure that ocean export rate cards are filed with the FMC once the customer approves the rate card (if applicable).
- Continuously obtain adequate shipping volume forecast information from Shipper and relay information to Operations Team and Destination Office
- Handle continuous pre-shipment status follow-up with shipper and inform Destination office - as applicable
- Capture Shipper's booking request in TMS (TANGO) for file creation
- Facilitate communication between Customer, Shipper and Origin Export Team - as applicable
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