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Night Manager
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$57,000 - $60,000 a year
Full-time
- The Night Manager at Renaissance Newark is responsible for the management of all aspects of the Front Desk functions including Shuttle operations.
- Handles complaints, settling disputes, and resolving grievances and conflicts,
- Supports same day selling procedures to maximize room revenue and property occupancy.
- Manages the day-to-day operations of the front desk, guest calls and Concierge Lounge while providing additional management support to all other departments when acting as the hotel’s MOD during the overnight shift.
- Ensures that night audit process and all reporting requirements are executed on a timely basis
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