Delaware North

Delaware North Parks and Resorts is searching for a customer-service focused seasonal Front Desk Clerk and Night Auditor to join our team at Gray Wolf Inn and Suites in West Yellowstone, Montana,.. Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park!. Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more. Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors.. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park!

night auditor

The Opportunity
Delaware North Parks and Resorts is searching for a customer-service focused seasonal Front Desk Clerk and Night Auditor to join our team at Gray Wolf Inn and Suites in West Yellowstone, Montana,. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.
Pay

$15.50 - $15.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in West Yellowstone
Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.
Shared apartments/rooms available for $65-75/ week
Housing costs include utilities and satellite television (wifi not included)
Coin-operated laundry on-site
Free weight room available
Free use of Gray Wolf Inn pool
Access to tons of outdoor activities including:
Exploring the 2.2 million acres of Yellowstone National Park
Visiting nearby hot springs, geysers, and hotpots
Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more
Benefits at Gray Wolf Inn and Suites
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Friends and family discount - 50% off rooms
50% off meals and electric bike rentals
Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
Available for full-time, year-round team members

Responsibilities
Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
Review pending advance deposits and charges, check guests in and out of the hotel efficiently
Quote room rates and room package information, post charges for in-house accounts
Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
Check and balance the daily figures, post room and tax charges on guest accounts
Qualifications
No high school diploma or GED required
Previous experience in cash handling
Previous experience in customer service environment is beneficial
Good communication skills; ability to communicate with guests and team members
Basic math skills; ability to accurately handle money and count change
Experience using Microsoft Excel
Shift Details
Overnight
Weekends
8 hour shift
Overtime as needed
Holidays
Who We Are
Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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