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New Patient Coordinator (Clinic)
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- The New Patient Coordinator is responsible for providing patients with an excellent experience in obtaining access to the Joslin clinics.
- The New Patient Coordinator will have interactions with patients and their families, physicians, physician office personnel and others in obtaining and recording the information necessary for effective scheduling and accurate registration while maintaining a focus on excellent customer service and patient confidentiality.
- After initial training/orientation onsite, the role has hybrid option available.
- Completes registration by verifying patient demographic, insurance, and primary care physician information.
- Completes new patient intake form using the electronic medical record system to capture all pertinent clinical information for new patient visits and appropriately triages patients based on intake results and triage algorithm.
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