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Network Support Specialist
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- Network support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. We provide the servers, routers, switches and software and support these.
- Being national, this position must deal with a variety of ISP’s with various shortcomings and capabilities.
- Our routers also provide WIFI in the stores, with multiple access points so hand-held terminals and tablets communicate to the server.
- Installation of hardware, data conversion and training at customer locations within the U.S.A.
- Solid understanding and experience with LAN, WAN, VPN, VOIP. (TCP/IP knowledge with IP addresses, subnet masks, default gateways, etc
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