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Network Specialist (Hybrid)
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- We help transportation professionals for some of the world’s top brands ensure the safe, on-time delivery of their freight using carefully designed procedures, cutting-edge technologies, and award-winning service.
- We take great pride in moving high-touch, high-security freight in industries where reputation and track record are paramount.
- Role and Responsibilities Accountabilities The Network Specialist is accountable for providing timely support and troubleshooting of staff hardware and application issues, responding to other IT-related service requests, and first-level support and troubleshooting of network systems, to meet or exceed the IT needs of Tucker staff as they serve our valued customers.
- Performing basic network troubleshooting in consultation with the network administrator Administer ITSM (ticketing system) reporting & enhancements to drive efficiencies and improve response times.
- Administer device configurations via Microsoft Intune and Group Policy to reduce tickets & enhance productivity.
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