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Network Operations Center (NOC) Engineer
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Full-time
- Identify alarms, raise requests, and perform basic diagnostics of the problem, and dispatch as required to the appropriate Carriers or field service technician.
- Accept, track, and log all activity for incidents and resolutions in ticketing system in accordance with defined Service Level Agreements (SLA's).
- Grow knowledge of Network Operations Center (NOC) procedures and services.
- Bachelor's degree in Computer Science, Engineering, or related major or equivalent combination of education, training, and experience.
- Previous experience in a NOC or related position a plus.
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