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Mount Sinai Health System Network Practice - Patient Service Rep (Access Center) Interview Day
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- The Patient Service Representative (Access Center Representative) provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support.
- Answers the telephone promptly and in a polite and professional manner to meet Mount Sinai Hospital and Mount Sinai Doctors Long Island customer service standard of excellence.
- May acquire insurance pre-authorization/referrals from managed care plans for all required services, admissions, procedures, diagnostic tests and medications.
- Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or updates.
- The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence.
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